You don't like it when people are mean to you, so don't be mean to others.
Animal Jam does not tolerate any bullying, inappropriate, hateful or bad language.
Animal Jam does not tolerate activities involving inappropriate relationships and themed parties. Unsafe gameplay also involves incorrectly using the trading and gifting systems, which may result in the loss of items. AJHQ will not return any items lost as result of scamming or unsafe gameplay.
This can mean your full name, phone number, home address, email address, school name, or your username and password to Animal Jam or any other site.
Redemption codes that award Animal Jam memberships also count as personal info and should NOT be shared in-game.
Please note that the only way someone can sign into your account is if they know your password, and AJHQ will not replace any in-game items that have been traded, gifted, or recycled as a result of unsafe gameplay.
This includes scamming players for gems or not being honest in a trade. And using cheat codes or any other additional program other than what Animal Jam provides could break our game and ruin everyone's fun.
If someone makes you feel bad or uncomfortable, you have the right to report them. There are in-game tools to help you block and report troublesome players. And be sure to tell your mom, dad, or a trusted grown up. Remember: it is OK to protect yourself!
Animal Jam and National Geographic are committed to providing a fair, clean, and fun environment for all. We use only professional, well-trained moderation staff and the most up-to-date technology to assist us in keeping the game safe and clean. Should we find anyone breaking the rules, we reserve the right to remove the account from services for any given amount of time or permanently. Please read below for a more thorough explanation as to what we expect from our players with regards to behavior:
There is a no tolerance policy for any form of harassment. This includes hate speech, harassment due to sexual orientation, religious orientation, political affiliations, cyber bullying, cyber stalking, and cyber threats.
Our game caters to a younger audience, so accordingly, the use of foul, obscene, abusive, sexual or inappropriate language is not permitted.
We ask that you do not give out or ask anyone for any personally identifiable information (PII). PII can be defined as: webcam information, voice over internet protocol addresses (such as VoIP, Skype, and Ventrilo), telephone numbers, cellular phone numbers, instant messenger (AIM, MSN) handles, e-mail addresses, photographs, social networking site information, home addresses, or first and last names.
Never give out any other information that could compromise your personal identity. This includes usernames, passwords, credit card numbers, PayPal account information, or Social Security numbers.
Accounts found attempting to purchase Animal Jam membership without proper account or credit card authorization, regardless of payment method, will be permanently banned from the game.
Note: If a PayPal dispute or chargeback is initiated against any Animal Jam transaction, we will treat that charge as unauthorized and action the account accordingly, up to and including a permanent ban from Animal Jam (both the game and website).
Parental consent is REQUIRED to award Animal Jam membership. Animal Jam membership cannot be awarded (either via a direct purchase or via a code redemption that awards membership) without parental consent, and accounts found violating this will be actioned accordingly, up to and including a permanent ban from Animal Jam (both the the game and website).
Threats or acts of violence, be they real world or otherwise, are absolutely not tolerated.
You may only submit materials that are your own. Never submit or attempt to submit materials that have a copyright or are trademarked.
Never attempt to use third-party programs, hacking programs, cheat codes, or other such methods in conjunction with Animal Jam. You may not attempt to send viruses, keyloggers, or trojans to Animal Jam, WildWorks, or other players. Never attempt to alter Animal Jam/WildWorks technology or coding to your advantage.
Attempts at defrauding another player by gaining their trust-also called "scamming"-is absolutely not tolerated. This includes unfair trades, swapping account information, or any other tricks to fool another player in to giving up their items in exchange for nothing.
Animal Jam HQ will not replace any in-game items that have been traded, gifted, or recycled.
Boasting, planning, or discussing any illegal activity (such as stealing, or selling/using illegal drugs), whether it is a past crime or a plan to commit, is absolutely not allowed.
Please do not attempt to solicit or advertise any outside products.
You understand that we reserve the right to send any materials we deem inappropriate to law enforcement. Animal Jam will fully cooperate with local, federal, and international law enforcement whenever necessary.
We give our members the opportunity to participate in many interactive activities on our Site. Accounts that have been found breaking any of our rules, may be suspended or even permenantly banned from playing Animal Jam. As a member, you agree to adhere to the following rules:
You agree to be a good citizen, and not to make any postings that are mean or obscene. This includes postings that someone might find to be offensive (that includes swear words) or that are racist, harassing, threatening, bullying or untrue. You also agree not to make postings about other people that contain lies, are illegal, or that encourage someone else to break the law. Additionally, you may not create a member name that WildWorks decides is inappropriate or offensive. If you fail to be a good citizen, WildWorks will remove your postings and may even remove you as a Member and block you from using the Site.
You agree not to post any content to the Site that contains personal information about any individual or that violates anyone else's privacy. You also agree not to post plagiarism (unauthorized copies of other people's works) and not to pretend to be someone else when you are online, or to pretend that someone else supports or endorses the things you say.
You agree to provide WildWorks with information that is true, complete, up-to-date, and accurate. If you break this promise, WildWorks may immediately cancel your membership. You must keep your account information secret, and you agree to tell us (by emailing email@example.com) if you know or think someone has used your membership without your authorization.
You agree not to post any business advertisements of any type including trying to sell a product or service, trying to get others to make donations, or giving people a link or URL where they can ask you about a product or service or make a donation. If we think you are using the Site for an inappropriate commercial purpose, we may, in our sole discretion, remove your postings and may even remove you as a Member and block you from using the Site.
You agree not to post any content that contains viruses, corrupted files, or any other similar software or programs that may harm this Site or make it operate poorly, or that would do the same to a third-party computer or any other specific feature of the Site. You also agree that you will not decompile, disassemble or copy the Site or any of its source code. If you violate this rule we will remove you as a Member and block you from using the Site. Doing so, however, does not limit our other rights and remedies. Also, you understand that by breaking this rule, you will have irreparably harmed WildWorks and the Site.
The above list is neither exhaustive nor complete. Animal Jam reserves the right to alter, add, edit or change the above rules at any time. Accounts permanently banned are not subject to a refund of membership or transfer of avatars. Anyone who wishes more information as to the nature of a ban may do so by contacting us at firstname.lastname@example.org. This does not secure a ban removal; however, Animal Jam staff will investigate any cases of mistaken expulsion.
Use good judgment and enjoy your adventure!!